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Forum Discussion
Cax80 keeps dropping internet connection
Recently purchased Nighthawk CAX80. Never had problems w/ my internet connection before hooking up the Cax80. For last 2 wks since my Cax80 has been connected, im getting disconnected like every 20 mi...
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
Have the ISP check the signal and line quality UP to the modem.
It’s fine.
Be sure the ISP provisions the modem correctly.
They have otherwise it wouldn’t work.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
There’s not.
Be sure your using good quality RG6 coax cable up to the modem.
It’s a cable. The ISP provides it and it’s fine because they don’t want to have to send a tech back out.
Be sure to power OFF the modem for 1 minute them back ON.
I literally have do this EVERY OTHER DAY! My phones and computers dropping it is one thing but my smart/IoT devices dropping it is a completely different story because those aren’t as easy to reboot/reset.
It’s fine.
Be sure the ISP provisions the modem correctly.
They have otherwise it wouldn’t work.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
There’s not.
Be sure your using good quality RG6 coax cable up to the modem.
It’s a cable. The ISP provides it and it’s fine because they don’t want to have to send a tech back out.
Be sure to power OFF the modem for 1 minute them back ON.
I literally have do this EVERY OTHER DAY! My phones and computers dropping it is one thing but my smart/IoT devices dropping it is a completely different story because those aren’t as easy to reboot/reset.