NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cax80 keeps dropping internet connection
Recently purchased Nighthawk CAX80. Never had problems w/ my internet connection before hooking up the Cax80. For last 2 wks since my Cax80 has been connected, im getting disconnected like every 20 mi...
Screen shot of cable connection settings is attached. Ive lived here for 5 yrs & never had a problem, EVER. My At&T wifi worked flawless. I have Cox now & it worked perfect w/ their modem/router.
I have been having the same issues with my CAX80 dropping out TCP ports. The wireless is fine. it never drops out. This started about 3 months after I purchased it. I paid $460 for this router instead of getting the router from my ISP. I pay MORE for Internet by using my own router. I also have a 24 port Netgear managed switch JGS524Ev2 that shows it is disconnected as well from the router. I can perform internet speed test on the CAX80 when it drops the connection to the switch. Infinty has verified my fiber and coax to the house. NO Splitters are used. comes directly into the router and patched to the switch. all in a network cabinet. I am a controls engineer and this router is a Piece of crap. I have used Netgear for years and this is the first time I have had serious issues. Firmware is updated. V2.1.1.4 My serial number is 60R1047JA0267. This is a brand new house. CAT6E and RG6 cabling. Moved in June 2, 2020.
I want a new router or a new firmware that fixes this bug. The switch firmware is. v9.0.0.21. I see V9.2.0.6 is available. I am downloading now and going to install. also, do I need to turn off DHCP client on the switch? I have a static IP set. 192.168.1.221 CAX80 is 192.168.1.1
Thanks,
cwdancer42
Yes I would try disabling any DHCP services on the switch if present.
Try the CAX80 with out the switch as well to see if the problem still happens.
