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Forum Discussion
CAX80 keeps factory resetting every time
Seriously this needs to be fixed in the newer model or a firmware update Currently - V2.1.3.7 had this issue since V2.1.1.4 Every time ISP disconnects due to maintenance or restarts the modem by...
Tried that already
-factory reset
-downloaded fresh firmware to install again
I believe the reason it keeps doing this is because the reset on/off button was removed. Hardware keep crashing due to packet loss or ISP is down
-factory reset
-downloaded fresh firmware to install again
I believe the reason it keeps doing this is because the reset on/off button was removed. Hardware keep crashing due to packet loss or ISP is down
There should be a reset button in back. Do you see the reset button hole in back. If you press the reset button do you feel a momentary bump in the press or nothing at all? If nothing at all, I would contact NG support and ask about an RMA.