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Forum Discussion
CAX80 keeps rebooting
For the past 3 days my CAX80 has been rebooting every 4 to 5 hours. I’ve tried connecting the power source directly to an outlet and that didn’t work. I did a factory reset and that also didn’t work. ...
The issue is that firmware upgrades get pushed by the ISP themselves repeatedly (once they ‘promote’ it), such as Xfinity. Reverting to 2.1.3.5 only lasted until the following night for us, then by morning it was back on 2.1.3.7.
The issue might be that 2.1.3.7 is just bad firmware, but it could also be that one of the setting defaults changed since 2.1.3.5. For example, I noticed that “Starting Frequency” under Cable Connection has changed from 405MHz to 507MHz, so next time we get a disconnect, I’ll try forcing the old value to see if it helps. If it doesn’t, we might have no choice but to wait for another firmware fix by Netgear.
The issue might be that 2.1.3.7 is just bad firmware, but it could also be that one of the setting defaults changed since 2.1.3.5. For example, I noticed that “Starting Frequency” under Cable Connection has changed from 405MHz to 507MHz, so next time we get a disconnect, I’ll try forcing the old value to see if it helps. If it doesn’t, we might have no choice but to wait for another firmware fix by Netgear.
"The issue is that firmware upgrades get pushed by the ISP themselves repeatedly (once they ‘promote’ it), such as Xfinity. Reverting to 2.1.3.5 only lasted until the following night for us, then by morning it was back on 2.1.3.7."
Omnitron- Someone correct me if I'm wrong, but my understanding is that the ISPs can push updates to the "Modem" side of the router. The router side is updated by Netgear either via OTA push/pull or manually via locally downloaded firmware. You can download the v2.1.3.7 firmware directly from Netgear and update your router yourself, but you can't get the firmware for the Modem side (It's ISP dependent).