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CAX80 keeps rebooting
For the past 3 days my CAX80 has been rebooting every 4 to 5 hours. I’ve tried connecting the power source directly to an outlet and that didn’t work. I did a factory reset and that also didn’t work. ...
Anything is possible when it comes to ISP signals. Others have also not seen with with v.7 as well. Including me.
Users can either downgrade the FW or use v.7 however again, I would check with the ISP and signals on the line as mentioned. Any of the suggestions are there to help identify what else could cause the problem.
If you still experience problems ever all this, users will need to contact NG support and open a support ticket.
I already had Comcast visit a few days ago. They confirmed there are no signal issues or issues in general. Somebody else earlier on this thread also had Comcast come out and confirm. This is not an ISP issue, it's a firmware issue.
I opened a support ticket and referenced this thread. Perhaps if everyone else on this thread did the same we will get a fix sooner?
Tickets can be opened here: https://my.netgear.com/support/contact.aspx
Netgear pls fix this issue. I can't do my school work online because the modem reboots whenever it feels like it. 😞
I tried to do this, however, it says my support has expired. I can only "search knowledgebase" or "visit a community". Is that true? They won't even open a ticket if you don't have tech support purchase. That is so dumb for an in-warranty hardware product.
Those of you who still have support. Are you able to open a ticket so we can get helped out?
Tickets can be opened here: https://my.netgear.com/support/contact.aspx