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Forum Discussion
CAX80 keeps rebooting
For the past 3 days my CAX80 has been rebooting every 4 to 5 hours. I’ve tried connecting the power source directly to an outlet and that didn’t work. I did a factory reset and that also didn’t work. ...
jg62 : Do you have technical support remaining for your device? I suggest calling in or going online (https://my.netgear.com/support/contact.aspx) and opening a ticket.
This way we can get some more attention on this.
If you go online, you can reference this community post.
Thanks.
I did report the issue and their advice was to lower the WAN MTU from the default 1500 by increments of 8, hit apply wait 5 minutes then reboot. I tried it and no joy. $500 brick.
support case# 46119752, but now I can't even see the support case under my profile, but they want me to buy a support contract since I'm past the 90 free support, Glad I wrote the casd number down incase they claim it never happened, SMH.