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Forum Discussion
CAX80 keeps rebooting
For the past 3 days my CAX80 has been rebooting every 4 to 5 hours. I’ve tried connecting the power source directly to an outlet and that didn’t work. I did a factory reset and that also didn’t work. ...
Something to report to NG support then. https://my.netgear.com/support/contact.aspx
Again this seem to have just appeared for some and some of us have not seen this. This maybe particular to some ISPs as well.
I've had my CAX80 loaded with v.7 since day one over 3 months ago and been working as expected. I just removed it a couple of weeks ago and now using a CM2000.
Otherwise use what works.
olympos1625 per your previous question. Several people on this thread have confirmed the issue resolves when downgrading to firmware version 2.1.3.5. BUT the router auto-updates to 2.1.3.7 within 24 hours, so that is not a long term fix.
Can we please get an update from Netgear? I tried opening a support ticket and got no response. I tried calling the support line and just got stuck on hold for 1 hour.
Next step will be to form a class action lawsuit with my lawyers for loss of earning caused by the disconnects during work calls.
Hi Guys,
Good day!
Welcome to NETGEAR Community!
We are sorry to hear about your experience with the latest firmware update. Does anyone able to isolate the issue by downgrading the firmware?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team