CAX80 keeps rebooting

Just curious. Has anyone gone the route of reaching out to Xfinity/Comcast?

I called them and they couldn't do anything over the phone. They said everything looks fine.

Then they scheduled a visit from a technician, but that is when I found this thread and decided that it is more than likely a NG issue. So I postponed the visit a few times.

Now I have a Xfinity technician scheduled to come over tomorrow.

I just wanted to see if anyone had gone down that path and what the result was. If nobody else has this experience then I will just have the technician come and give you feedback.

The frustrating thing is as soon as you have a 3rd party modem router, Xfinity will surely always blame the issues on that. But if you take the Xfinity router it is garbage. It is slow and barely has any distance/coverage, not to mention the $10-$15/month for that crappy modem.

NG has been phenomenal for me for the past 7 years (2 modem routers used over the 7 years), but this is the first time that I am disappointed with the lack of support. Because it appears a few of you have called but gotten little to no help.

If they just came out and said they are working on a patch and that they need more time, I would totally be okay with it. But nobody is getting a fix.