NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CAX80 keeps rebooting
For the past 3 days my CAX80 has been rebooting every 4 to 5 hours. I’ve tried connecting the power source directly to an outlet and that didn’t work. I did a factory reset and that also didn’t work. ...
I have this exact same problem that all of you are describing. I am on Spectrum Internet with CAX80 product. Router reboots every morning at 3am as it appears I am being pushed .7 FW every night despite being on the correct FW.
Every morning I have to login to the router, set a password, and re enter security questions. Then I see the banner that says "New Firmware Available" despite of course being on the latest. Been on the phone with Spectrum and chatted with them. All signals and such look good from their end. This started about 9 days ago and has happened every night since. CAX80 worked great for me for over a year prior to this.
Every morning I wake up to the same logs of errors:
Netgear, if you could please update to a new version of the firmware and address the issue we would all appreciate it!
rksalm I'm also with Spectrum and the CAX80 reboots at around that time too (3am). I have downgraded to 2.1.3.5 and 2.1.3.7 is pushed again at the same time. I have installed 2.1.3.7 over 2.1.3.7 manually several times and the issue remains. It's not an Spectrum issue... it's a Netgear issue. I believe something is not working correctly with their Firmware Update server as it does not recognize that the router is already at the latest version. My router is out of warranty and Netgear support won't tell anything unless I purchase an extended warranty. I wasted a couple hours already with them. Someone in Netgear needs to communicate with the folks that maintain their firmware update server to see if they can find and fix the source of the problem. In the meantime, they should take the update server offline (for 24 to 48 hours) to see if the folks with CAX80s complaining in this community stop experiencing router reboots.
