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Forum Discussion
Moreno279
Jun 11, 2022Aspirant
CAX80 keeps rebooting
For the past 3 days my CAX80 has been rebooting every 4 to 5 hours. I’ve tried connecting the power source directly to an outlet and that didn’t work. I did a factory reset and that also didn’t work. ...
milad6387
Jun 19, 2022Guide
Update on my side.
Xfinity came and tested the line. They said their signal is coming through clearly.
He showed me that the downstream light was blinking so it was not bonding correctly.
This was all on .7.
Downgraded to .5 and the downstream light was solid and everything worked fine.
Again everything looked just perfect when the xfinity tech checked the system.
I’m tempted to get a new router, but I spent a couple hundred on this September 2021. I’d rather not toss it.
Xfinity came and tested the line. They said their signal is coming through clearly.
He showed me that the downstream light was blinking so it was not bonding correctly.
This was all on .7.
Downgraded to .5 and the downstream light was solid and everything worked fine.
Again everything looked just perfect when the xfinity tech checked the system.
I’m tempted to get a new router, but I spent a couple hundred on this September 2021. I’d rather not toss it.
- brettdotcom14Jun 19, 2022Aspirant
i believe you can add me to this list as well. my ISP is optimum. my cax80 resets multiple times a day. the only difference is when mine resets the time resets as well and has to resync, might be an ISP thing. i may try to downgrade to .5.
its just incredibly annoying, streaming whatever, online gaming, any kind of pause kills it. especially when you invest so much into something that is suppose to be top of the line.
- OmnitronJun 19, 2022Guide
In the meantime, does anyone know if it's possible to use the CAX80 as a router only (if so, which ethernet port acts as "input"), and use an old Arris Surfboard as my modem? Or do we think the CAX80 firmware issue is on the router side and not the modem side?
- My_UsernameJun 19, 2022Apprentice
It is not possible to use the CAX80 as a router only. Additionally, the device will enter a continuous boot loop and become an expensive paperweight any time a valid signal is not present on the coax. It's a deliberate flaw by design.