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Forum Discussion
CAX80 keeps rebooting
For the past 3 days my CAX80 has been rebooting every 4 to 5 hours. I’ve tried connecting the power source directly to an outlet and that didn’t work. I did a factory reset and that also didn’t work. ...
Hi @Gentleman1013,
Thank you for reaching out. We are sorry to hear about your experience with the modem. We would like to endorse you to NETGEAR Level 2 support team for a callback. Please DM us the following information:
Name:
Email:
Phone:
Preferred schedule (at least 2 days ahead)
Timezone:
Device S/N:
Alternatively, if you wish to be contacted via email only then kindly include your preferred email address.
I am looking forward to your response.
Regards,
Oliver
Community Team
I've already made an insurance claim on the cable gateway at this point as I've been dealing with this issue for years and finally had enough.