Forum Discussion

Follower

Jun 21, 2022

CAX80 lights and connections

So been having an issue with this modem the last 3 days. Was on the phone with xfinity trying to resolve the issue on sun 19th. The modem went offline for some reason and I couldn't connect at all. Al...

FURRYe38

Guru - Experienced User

Jul 16, 2022

ilikecerealtoo Dar77

https://community.netgear.com/t5/Cable-Modems-Routers/NOTICE-Users-with-sudden-non-functioning-CAX80-modems/td-p/2234550/jump-to/first-unread-message

Also: https://community.netgear.com/t5/Cable-Modems-Routers/CAX80-can-t-upload-5GHZ-Beta-FW-Available/td-p/2233515/jump-to/first-unread-message

ilikecerealtoo

Tutor

Jul 18, 2022

Yep, I have seen those. I sent a DM on Saturday... nothing back yet. Any chance Netgear will intervene with something official? A power flash USB or something? I am pretty certain Xfinity / Netgear may have bricked my CAX80. It is one thing if the device breaks out of warranty. It feels kinda like collusion to ninja flash a firmware version that bricks it requiring an "upgrade."