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Forum Discussion
CAX80 modem died in less than a year of usage.
I have a CAX80 modem purchased on 20-Mar-2021. It suddenly stopped working -- shows only the power button LED is on, somewhat similar to the case below). I can't factory reset it. It looks like there...
Have you pulled the power brick for 1 minute with the ISP coax line disconnected then plug back in the power brick to see if the other LEDs turn ON?
Yes, I removed all the cables, waited for about 10 minutes and then just plugged the power cable back on. Only the power LED glows white.
I tried to do the reset with the pin but no change at all. Thanks for the sugeestion.
Can try this:
If it's powering on and then nothing else, you can do an NVRAM reset/factory reset on the device.
- get a paper clip - press it into the reset hole on your router and keep it held in
- After 30 sec. disconnect the power from it while still keeping the paper clip pressed in > wait another 30 sec
- After the next 30 sec, plug the power back in > keep the paper clip in the reset hole pressed in > another another 30 sec
- After the 3rd round of 30 sec (total of 90 sec now), release the paper clip and let it power cycle
This is called an NVRAM reset - it does the factory reset as well but also clears out anything in NVRAM that might be freezing up the device.
I would ask about a new power brick to see if this could be a bad power adapter. Otherwise maybe the modem has failed.