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Forum Discussion
CAX80 Modem died
I spent $455 on the CAX80 cable modem router. It came with no instructions or manual, and the recommended setup application did not work and froze. I spent an hour on the phone with Comcast trying to...
If you just bought it, I'd return it where you got it from. Its a much faster process than trying to go through netgear rma process. As you've experienced, the support has been a struggle lately. Sadly.
I do have a CAX80 on xfinity. Its worked flawless the entire time I had it. Greater than 1 gig speeds wired and wireless over ax.
It might be that you did get a faulty one. It does happen because there are failure rates on components. And all it takes is 1 bad device to burn a bridge.