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CAX80: Modem is offline - Please check RF connection
Netgear Nighthawk AX8 (CAX80) ISP: Comcast (Xfinity) Hardware Version: 1.01 Firmware Version: V1.1.0.36 Cable Firmware Version: V1.02.08 Trying to get the new CAX80 up and running, replacing ...
jesmith602 Please post Event Logs + Logs as well (two different pages.
yes, this is the table.
vkdelta Thank you, the log is attached. The event log was empty (is that normal?).
event log is generally never empty.
can you please post a screenshot?
Here are all 3 logs including events. Thank you.
Hi vkdelta plemans -- I'm now on my second CAX80, and still having frequent disconnects. Support instructed me to have Cox reprivision the MAC and perform a hard reset with these steps, but it didn't help. Any other suggestions?
- For 2.4ghz wireless network, change the channel from auto to 11.
- For 5ghz wireless network, change the channel from auto to 128.
- Uncheck the box " Enable AX band ".
- Enable "Beamforming", "MU-MIMO", "Airtime Fairness".
Thank you.