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Forum Discussion
doug2222
Jul 16, 2021Aspirant
CAX80 Modem Router, Mult-Gig Ethernet port connected to RAX120 router causes internet disconnects
I have a Nighthawk AX6000 DOCSIS 3.1 WIFI 6 Cable Modem Router (CAX80), connected to a Nighthawk AX6000 WIFI 6 Router (RAX120) via the Multi-Gig Ethernet ports on both devices. problem, any wired ...
FURRYe38
Jul 16, 2021Guru - Experienced User
What mode is the CAX80 running in? Router or modem only mode?
What is the cable condition of the LAN cable in between the CAX and RAX? CAT6 is recommended. Try swapping cables as well for known good working cables.
- doug2222Jul 16, 2021Aspirant
cable is probably a cat5 so i will need to get a 100 footer and replace it.
mode i will have to check. think its router on both units.
cable doesnt matter as others having the same problem have had Cat6 cables and their routers had the same symptoms after firmware update 2.1.1.4
- FURRYe38Jul 16, 2021Guru - Experienced User
Ya CAT5 isn't supporting of anything over 100Mpb per spec. At least 5e but CAT6 is best.
Lets check modes on the CAX. Would be a good test to see if modem mode on the CAX and RAX in router still happens.
I may put my CAX back online and take another look at this as well.