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Forum Discussion
doublegs
Mar 07, 2021Guide
CAX80 Multi-gig ethernet port dropping
I've upgraded to the CAX80 to take advantage of Xfinity's new 1200mbps speed. My PC has a 5gig ethernet port. I've already spent over 2 hours on the phone with NETGEAR support - with no resolution be...
FURRYe38
Mar 07, 2021Guru - Experienced User
What is the brand and model# of this 5G adapter in your PC that your connecting to the port?.
Be sure the drivers for this adapter is up to date.
Does a 1000Mbps network adapter do the same thing? You might try a 2.5Gbps adapter instead...
doublegs
Mar 08, 2021Guide
Hello, thank you for the reply!
it is a Marvell AQtion AQC111C 5Gb Ethernet
Yes, the drivers are fully up to date. I've attached the screenshot below.
So what I've figured out after hours of testing - the ONLY time the ethernet drops is when Muli-Gigabit port is being used AND in multi-gig mode. The multi-gig port works fine in 1gbps mode! With that being said, I don't know what to do.
Also for reference - my 5Gb port is on my ASUS ROG Maximus XII Hero
Any suggestions would be much appreciated!