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Forum Discussion
doublegs
Mar 07, 2021Guide
CAX80 Multi-gig ethernet port dropping
I've upgraded to the CAX80 to take advantage of Xfinity's new 1200mbps speed. My PC has a 5gig ethernet port. I've already spent over 2 hours on the phone with NETGEAR support - with no resolution be...
traleigh
Jun 14, 2021Initiate
I have the same problem, 2.5gigabit cuts out. I've done extensive testing discovered the flaw with the cax80 is related to the wifi. When the frequency of the 2.4 & 5 Gig wifi are at the lowest settings the 2.5 multi-gig port cuts in and out every several hours or so. If you set the wifi frequencies for the 2.4 and 5 gig radios to the max the 2.5 multi gig port cuts in and out every 5 to 10 minutes. If you disable the wifi radios, turn them off, the 2.5 multigig ports work fine. I get 1400+ mbs downloads on comcast. I have disabled the radios and use anouther, R7000 router, as an access point. Very shameful of netgear as i have had the cax80 replaced once and now out off warranty stuck with a lemon of a cable modem/router (cax80). Several others have noted simular problem on reddit.
plemans
Jun 14, 2021Guru - Experienced User
The cax80 was released July 2nd. Under a year ago..... Should still be within warranty....