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Forum Discussion
RTarnie
Apr 13, 2022Guide
CAX80 Nighthawk Factory Reset itself this morning
Hello. Woke up this morning to all my devices offline. When I logged into the router to check status, I recieved a "Welcome" page. How did my device just factory reset itself without my input? Th...
- Apr 13, 2022
I've seen it happen with firmware issues, power issues, line issues on combo devices, and with combo devices (like the cax) that are triggered by the isp.
If it sets backup and works fine, I'd grab a screen snip of the cable connections page and event logs. sometimes line issues can trigger a reset.
plemans
Apr 13, 2022Guru - Experienced User
I've seen it happen with firmware issues, power issues, line issues on combo devices, and with combo devices (like the cax) that are triggered by the isp.
If it sets backup and works fine, I'd grab a screen snip of the cable connections page and event logs. sometimes line issues can trigger a reset.
- RTarnieApr 13, 2022Guide
Thanks for the quick reply plemans !!
Everything seems to be fine again. I'll grab some logs and stash em. Also need to update the configs I added since the last backup.
I did notice the internet connectivity was intermittent throughout the night since some of my Mining devices captured the disconnects and reconnects.
Is 33+ devices too much for this unit to handle? I think at this point I might need an enterprise grade device(s) (no more combos).
- plemansApr 13, 2022Guru - Experienced User
No, its not to much for it. I've got that same router and have used it with over 50+ (think I had upwards of 70 for a while). Its a pretty darned capable device.
The only reason I'm not using it now is I'm messing with an RAXE device. Plus I like mesh as I have a larger home so will be going back to a mesh device at some point.
- RTarnieApr 13, 2022Guide
ah, understood. Thanks for the valuable info. I'm going to hit up Cox and see if there were any outages last night. All other variables look good: Power, SNR, etc.
Can the ISP actually force a factory reset on these devices? I figured a reboot was the most they would be able to do.