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RTarnie's avatar
RTarnie
Guide
Apr 13, 2022
Solved

CAX80 Nighthawk Factory Reset itself this morning

Hello. Woke up this morning to all my devices offline. When I logged into the router to check status, I recieved a "Welcome" page.   How did my device just factory reset itself without my input? Th...
  • plemans's avatar
    Apr 13, 2022

    I've seen it happen with firmware issues, power issues, line issues on combo devices, and with combo devices (like the cax) that are triggered by the isp. 

    If it sets backup and works fine, I'd grab a screen snip of the cable connections page and event logs. sometimes line issues can trigger a reset.