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Forum Discussion
Al123456
Sep 07, 2022Follower
CAX80 Nighthawk Frequently drops signal even with ethernet
Hello, I have Xfinity, and I kept having it drop signal when watching shows or gaming, wifi and ethernet port to PC, then it would come back shortly after, but enough time to stop shows and kick me from games. I factory reset twice, left unplugged, reinsert Coax etc. I figured it was the line to my house.
I recently moved, have xfinity still, but it still drops the signal intermittently, I'm super mad I spent so much on a router and didn't have any issues with my cheap Motorola which i set up again to see if it is my signal (I didnt, it's this router.)
Is there a fix for this or do I have to do an RMA?
I recently moved, have xfinity still, but it still drops the signal intermittently, I'm super mad I spent so much on a router and didn't have any issues with my cheap Motorola which i set up again to see if it is my signal (I didnt, it's this router.)
Is there a fix for this or do I have to do an RMA?
1 Reply
- plemansGuru - Experienced User
Do you have a screensnip of the cable connections page and the event logs?
That lets us do a general check on the line.