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bstehley's avatar
bstehley
Follower
Sep 04, 2022

CAX80 no longer working

Hi, I had a thunderstorm and decided to put the new and better surge protector on my internet modem and brand new TV. So I unplugged my router, TV, speaker, swapped it over and waited for the in...
Kitsap's avatar
Kitsap
Master
Sep 05, 2022
bstehley wrote:
Hi,

I had a thunderstorm and decided to put the new and better surge protector on my internet modem and brand new TV.

So I unplugged my router, TV, speaker, swapped it over and waited for the internet.

All the lights came on, but wasn't getting internet on my hardwired or wifi devices. Decided to power boot the router again, all the lights come on, no internet. Checked Comcast, no outages, which would have been ironic and odd to happen in that 5 minutes.

Can't log into the router either and haven't been to at all.

Didn't want to, but I factory reset. Still the same issue.

My router is currently a brick.

 

 

See here:

https://community.netgear.com/t5/Cable-Modems-Routers/NOTICE-Users-with-sudden-non-functioning-CAX80-modems/m-p/2234550#M38387