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Forum Discussion
CAX80 not compatible with Comcast/Xfinity??
Recently purchased a Nighthawk AX8 Cable modem & router, which according to the description provided by Netgear, is compatible with Xfinity. After several months of trying to replace the Arris modem ...
you might want to read my post before u buy CAX80
Not everyone has problems with the CAX80.
- Im sure, but this is actually a Comcast business related issue. While their website says its supported, I'm finding that Comcast Business does not. It has something to do with Wifi/Router combinations which is why they only list DOCSIS midems as substitutes for their equipment.
You'll need to go with something that the ISP supports with the CAX80. I presume there business plans have more specific requirements for actual business users. Home plans seem to be more open to less stricter requirements for user owned modems. Just know that ISPs are responsible to update FW on the CAX80 modem side. NG only develops the FW and then hands it off to the ISP for additional testing on there side before they deem it fit for pushing to users modems.
If you find your having any problems with the CAX80, please post here in the forums and we'll help you out as best as we can.
- Thanks. Already purchased. Read your post. Sadly, Ive had similar support experience with many companies. Unfortunate what passes for customer support these days.
