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Forum Discussion

Aspirant

Aug 08, 2022

CAX80 not functioning. Only the Power Light is on.

My CAX80 suddenly stoped working in a morning. Not responding at all. Only the power light is on (solid white). I tried pressing the reset button for a minute. It didn't help. I tried recoverin...

Aspirant

Aug 09, 2022

I pm you some details of my router a couple days ago. Could you please help? Thanks!!

Sr. NETGEAR Moderator

Aug 09, 2022

I have sent your Pm to support it may take a day or two for them to contact you.

Thanks

DarrenM

mcjarvis
Aspirant
Aug 21, 2022
Hi Darrin,

I am having this issue as well with my CAX80. Could you please follow up with me on the best way to move forward with getting a replacement or repaired device? Thank you
- FURRYe38
  Guru - Experienced User
  Aug 21, 2022
  Please review this:
  
  https://community.netgear.com/t5/Cable-Modems-Routers/NOTICE-Users-with-sudden-non-functioning-CAX80-modems/td-p/2234550/jump-to/first-unread-message
  
  mcjarvis wrote:
  Hi Darrin,
  
  I am having this issue as well with my CAX80. Could you please follow up with me on the best way to move forward with getting a replacement or repaired device? Thank you