NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Gearnet54321
May 03, 2023Aspirant
CAX80 Not Saving Settings Upon Reboot
When I reboot the CAX80, it loses its settings and I have to do a reset. How can I get the CAX80 to save settings upon reboot? I am running firmware 2.1.5.2. Thank you!
5 Replies
- FURRYe38Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
https://kb.netgear.com/24233/How-do-I-erase-the-configuration-settings-on-my-Nighthawk-routerThen after you have set up the modem, save off the configuration to a back up file?
How long have you had the modem for?
Who is your ISP the modem is connected with?
- Gearnet54321AspirantThank you for your reply! I had done everything except changing the IP range pool to 100 - 200. That helped to some degree. I changed to IP range from 192.168.1.100 through 200. Now, upon router reboot, the internet connected (can connect to WiFi on the phone) but I had to run the router setup with the Netgear app. At least I didn’t have to do a total reset with a paper clip on the CAX80 modem/router. Now, how can I reboot the CAX80 and have it come up without having to do the router reset each time through the app?
- FURRYe38Guru - Experienced User
I would avoid using the NH mobile app and set up the modem using a wired PC and web browser.
How long have you had the modem for?
Who is your ISP the modem is connected with?