NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Kokoro's avatar
Kokoro
Aspirant
May 02, 2022

CAX80 Only Power LED on

Hi. I came home one day to find my router not working. Only the power LED was lit up. I have tried unplugging it, resetting it, holding down reset, with both power on and disconnected. The two buttons on the bottom do nothing. I can't find anything on the Internet either.

Please help!

PS, when plugging in router all LEDs turn on for a second. Lights 1 2 3 4 stay lift for about five seconds.

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Pull the power adapter from the wall out let. Disconnect the ISP coax cable from the modem. Disconnect all other LAN cables from the modem. Power ON the modem. Does the Up or down link LEDs turn on or blink any? 

     

    Might try a different power adapter that has same volts and amps...