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CAX80: Poor Cable Connection Status
Hi everyone. I have Xfinity's Gig speed Internet plan and recently purchased the Nighthawk CAX80. Currently, its cable connection status shows as poor. I did a quick search in the forums and I co...
Your power levels are to high.
You need a 3-6db attenuator or a 3-4x splitter in line to get the power down a bit.
The power level should be between-7.5dbmv and 7.5dbmv. You're above 12.
Technically the power level is the responsibility of the ISP. More frequently today, end users that own their own modems find the ISPs are less than responsive to requests for support.
plemansrecommendation to add a splitter or attenuator to the line is action you can take. If you do not have either of these items, they are available for a reasonable cost from Amazon. If you use a splitter, be sure and buy caps to cap off any unused connections. Make sure both the splitter and attenuator are specified for cable TV frequency range, usually up to 3 GHz.
I used the Xfinity app and walked through the prompts for slow connection and using a variety of responses, Xfinity always places the responsibility of slow connection speeds on not themselves.
brownbear55 wrote:I used the Xfinity app and walked through the prompts for slow connection and using a variety of responses, Xfinity always places the responsibility of slow connection speeds on not themselves.
Surprise! Surprise! NOT