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Forum Discussion
CAX80 poor cable connection status
After getting my cable modem activated with Xfinity, I am getting a very poor signal. I use my own router downstream, in front of the CAX80, and this router gets no signal from the cable modem. ...
Unless you get some help from Xfinity, sounds like you are on your own. The ideal power level runs between 0 and +1 dBmV. They make a Coax cable attenuator. Normally they come in 3, 6, and 10 db sizes. Here is a link to Amazon: https://a.co/d/1dDlyDd.
You really need to push on a different Xfinity button than chat. There are usually some more technically oriented responders over on the Reddit sub-forum for Comcast_Xfinity.
Here is a link: https://www.reddit.com/r/Comcast_Xfinity/wiki/knowledgebase/next-generation-internet/
Is there any chance you have an amplifier in your coax line?
Good luck!
Thank you. I will contact them.