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Forum Discussion
CAX80 problems
When you buy one of these at this price point, there's a certain expectation that it will just work. set it up once and pretty much forget about it. That has NOT been the case for me as pretty m...
Its only the Pixel having the issue?
If so, I'd be looking at the pixel specifically. If you search google for "pixel xl wifi disconnecting" there's a ton of reports on it.
only occassionally is it just the phone. but last night every device on my network lost internet at the same time, yet wi-fi still connected, all LEDs solid indicating no ISP issues outwardly.
i reboot it, and everything is good for 24 hours usually, then problems start again. it's like the wi-fi router internally looses touch with the cable modem portion.
debating on just buying seperate modem and router now.
so right now, i looked at the "advanced", Internet port, Connection status, and every field is 0.0.0.0, and lease obtained/expired fields all blank. this is what i feel the problem is since i do seem to have an issue every day ~ 24 hours from a reboot...
why are these fields blank?
Do you have a screen snip of the cable connections page and the modem logs?
If the wifi is connected but showing "connected, no internet" and you don't have an address from the ISP, then it could be a modem/isp/line issue.
snip attached, what from the logs would be relevant or helpful? i attached one entry that's concerning to me since it recurs every 15 minutes or so...
thanks for your help!
the other snip
- Did you ever get an answer? I noticed the same on mine.
Has a factory reset been performed since installation?
What kind of configurations are you using?
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
BEB7474 wrote:
Did you ever get an answer? I noticed the same on mine.
