NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jbtaco2002
Sep 15, 2020Star
CAX80 problems
When you buy one of these at this price point, there's a certain expectation that it will just work. set it up once and pretty much forget about it. That has NOT been the case for me as pretty m...
dadabunchie
Sep 17, 2020Aspirant
I have similar issues. I believe the DHCP server gets hung and has a bunch of other issues as noted in another thread. I'm on Spectrum but my WiFi devices get kicked off and when the Gateway reboots its config is all messed up. I have custom settings for most everything on the Gateway. This happened when Spectrum had outages but it still happens without an outage.
Definitely shouldn't happen with a flagship device in this price range.
my 2 cents
- FURRYe38Sep 17, 2020Guru - Experienced User
Has a factory reset been performed since installation?
What kind of configurations are you using?
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.I would file a support ticket regarding this.
dadabunchie wrote:I have similar issues. I believe the DHCP server gets hung and has a bunch of other issues as noted in another thread. I'm on Spectrum but my WiFi devices get kicked off and when the Gateway reboots its config is all messed up. I have custom settings for most everything on the Gateway. This happened when Spectrum had outages but it still happens without an outage.
Definitely shouldn't happen with a flagship device in this price range.
my 2 cents