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Forum Discussion
jbtaco2002
Sep 15, 2020Star
CAX80 problems
When you buy one of these at this price point, there's a certain expectation that it will just work. set it up once and pretty much forget about it. That has NOT been the case for me as pretty m...
trpeople
Nov 13, 2020Guide
I appreciate your efforts to fix the issue with replacing the modem/router completely. I totally understand your frustrations (since I am going though them too). However, the modem/router you chose is AC (Wifi5) not AX(Wifi6). There's a huge difference in how this gets data to each device (see video link for more info: https://youtu.be/KufwPgJkUjw ). I'm still looking for a more solid solution. Considering how expensive the CAX80 modem/router is, I think Netgear should have a working product out of the box.
jbtaco2002
Nov 13, 2020Star
trpeople wrote:
I appreciate your efforts to fix the issue with replacing the modem/router completely. I totally understand your frustrations (since I am going though them too). However, the modem/router you chose is AC (Wifi5) not AX(Wifi6). There's a huge difference in how this gets data to each device (see video link for more info: https://youtu.be/KufwPgJkUjw ). I'm still looking for a more solid solution. Considering how expensive the CAX80 modem/router is, I think Netgear should have a working product out of the box.
completely understand that i am missing out on wifi6 capabilites with the c7800, but i just needed working equipment and wanted a docsis 3.1 wifi router.
also FW version was unable to be changed, when going through the admin menu, i believe it says FW is pushed by the ISP, so how would i test a beta FW?
- FURRYe38Nov 13, 2020Guru - Experienced User
I thought you had the CAX80 since this is a CAX80 thread...the CAX80 supports user FW for the router portion of the modem. The C7800 doesn't.
- jbtaco2002Nov 13, 2020Star
FURRYe38 wrote:I thought you had the CAX80 since this is a CAX80 thread...the CAX80 supports user FW for the router portion of the modem. The C7800 doesn't.
right, this thread was created for my CAX-80 that was not working correctly. i suppose i can power it up again and see about the FW, but honestly i don't need help anymore since i don't ever plan to use it.
appreciate yours and everyone's time, and hopefully a suggestion in this thread might help someone, but i do feel there is a subtle design flaw resulting in the issues where nothing appears wrong with the internet and the connection, yet devices(sometimes 1, sometimes all) connected to the CAX-80 reported "connected (to wifi) - No Internet" and only a modem reset corrects the issue.
thanks FURRYe38
JB
- FURRYe38Nov 13, 2020Guru - Experienced User
Thats something to talk to NG support or the forum moderator about then. You have a expensive unit to not be using correctly and agree, it should be working well for you. I would talk to NG and hopefully get it resolved.