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Forum Discussion

jbtaco2002's avatar
jbtaco2002
Star
Sep 15, 2020

CAX80 problems

When you buy one of these at this price point, there's a certain expectation that it will just work. set it up once and pretty much forget about it. That has NOT been the case for me as pretty m...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 18, 2020

Has anyone seen a new version of FW on there modems? v2.1.1.4? 

 

Power OFF your CAX80 for 1 minute then back on...

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Nov 21, 2020

    Thats only for the modem portion. For CAX there is a router portion that seems to be under NGs control. 

     

  • Lurksalot's avatar
    Lurksalot
    Apprentice
    Nov 21, 2020

    The top of the link states the following, emphasis added:

     

    "You cannot manually update your NETGEAR cable modem or modem router’s firmware.
    NETGEAR provides your ISP with the latest firmware and your ISP updates your firmware.
    If your firmware is out of date, contact your Internet Service Provider (ISP) for assistance."

     

    Thanks

     

     

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Nov 21, 2020

    The CAX80 is the only modem that the router portion can be udpated by a user. The modem portion is still pushed by the ISP.

     

    Thanks.