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Forum Discussion
Solved
CAX80 Restart loop
Modem/router constantly reboots. After a restart, it will establish sync with Xfinity network. Xfinity support can see the Modem briefly and from their side they say signals look fine, but after abo...
How long have you had the modem for?
Is this new issue that just appeared?
Something you may need to contact NG support about:
How long have you had the modem for?
Is this new issue that just appeared?
Something you may need to contact NG support about:
I just opened a hardware support case with Netgear. I have only had it just under 6 months. The problem occurred 3 days ago just out of the blue. I was streaming Youtube and lost Internet and assumed it was Xfinity but after spending an hour with their level 2 support we agreed it was most likely an issue with the Netgear and swapped to my old equipment which came right up.
Thanks for the assist though! I do appreciate it
Ok, I would send the forum moderators listed here a PM as well:
Seems to be some modems going down unexpectedly. If you get an RMA, please come back and let us know how the new one works...should work after that.