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Forum Discussion
SteveSz
May 26, 2021Tutor
CAX80 Router Unable to Save DNS Changes
I am unable to save DNS settings changes. I am trying to redirect DNS to OpenDNS and when I click save the settings go away with no error messages. I have an open ticket with Netgear, but has anyon...
SteveSz
May 27, 2021Tutor
Did a factory reset yesterday and it did not fix the issue.
FURRYe38
May 27, 2021Guru - Experienced User
Was Armor disabled after the reset?
What browser are you using? Try MS Edge or Firefox?
- SteveSzMay 27, 2021Tutor
I have tried all the browsers, it makes no difference.
- FURRYe38May 27, 2021Guru - Experienced User
Was Armor disabled after the reset?
- SteveSzMay 27, 2021Tutor
No Armor did not reset. I performed the reset by holding the reset button for 30 seconds per what tech support told me to do.
- FURRYe38May 27, 2021Guru - Experienced User
I think you need to get ahold of support again. Let them know that you can't disable armor for some reason. A reset should disable it fully. Until this is disabled, you can't change DNS settings...
- SteveSzMay 27, 2021Tutor
Thank you, that is what my thought has been all along. Actually, it is not just DNS changes, I cannot make any admin changes, while Armor is enabled. If this is the case, there should be an easier way to disable Armor to make admin changes. Very frustrating to say the least.