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Forum Discussion

arch1mede's avatar
arch1mede
Aspirant
Apr 04, 2023

CAX80 shows Cancel/Apply constantly in the admin page

I was wondering if anyone else was experiencing this. I accessed the admin page, normally the Cancel/Apply buttons do not appear till you want to make a change however they show up all of the time. ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 04, 2023

What ISP are you with? 

What FW is loaded on the CAX80. 

 

Do you have a screen capture of this that you can post here? 

What browser are you using? 

 

Normally any items on the cable connections status page are not user changeable. Changes would come in from the ISP on the modem side. 

 

Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router

  • arch1mede's avatar
    arch1mede
    Aspirant
    Apr 05, 2023

    What ISP are you with? Not sure why the ISP matters, this is going directly to the admin page on the lan.

    What FW is loaded on the CAX80. The latest 2.1.5.2

     

    Do you have a screen capture of this that you can post here? I donno if that would help, I click on anything in the admin page and I see a Cancel/Apply button in the lower right, clicking on it produces either a 404 error or nothing happens and the screen blinks and goes back to what it was before.

    What browser are you using? Chrome, Safari, Firefox, cleared cache

     

    Normally any items on the cable connections status page are not user changeable. Changes would come in from the ISP on the modem side. The admin page comes from the isp?