NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CAX80 Unresponsive / only shows power light
I recently came back home to a lack of wifi service. I went over to my CAX80 and saw that only the power light was lit. I unplugged everything and plugged it back in with no luck. Attempted a factory...
All of the lights light up initially, but then they subsequently go out leaving only the power light illuminated. I was unable to connect via 192.168.100.1.
The hardest part is the cax80 has a boot loop. What that loop is is that during startup, if it doesn't detect a connection to the isp, it just continues to boot/reboot.
Sometimes you can access it when you're first starting it up and its looking for that signal. But its a narrow window.
If all the lights are turning on for a bit, usually its searching for that signal. Does it try to detect a downstream connection during bootup?
I'm not sure what I'm looking for while it is attempting to detect the downstream signal. ISP is coming out today to ensure there is connectivity available at the coax port. More to follow after their visit...
So the ISP said everything is up to snuff on their end. I would like to hope that the router didn't just die on itself, but I'm not finding anyway to get connectivity. Multiple power cycles and factory resets have yielded no change in status.
I have connected the router to a computer via ethernet cable in both Multi-Gig (LAN) and port #1. LAN shows no ethernet connection on the computer. Port #1 shows a connection with an assigned IP address, but no IP address for the router itself. Working off of a Mac if that matters.
when you're connected to port 1, are you able to ping it at all? Try both the 192.168.100.1 and the 192.168.1.1 address