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Forum Discussion

ewilcks's avatar
ewilcks
Tutor
May 21, 2022

CAX80 Unresponsive / only shows power light

I recently came back home to a lack of wifi service. I went over to my CAX80 and saw that only the power light was lit. I unplugged everything and plugged it back in with no luck. Attempted a factory...
XMa's avatar
XMa
Initiate
Aug 05, 2022
I currently face the same issue. Is there any solutions?
Elchert's avatar
Elchert
Guide
Aug 05, 2022
PM DarrenM, he helped me connect with level 2. I have a new unit that just came yesterday and sent the bricked unit back today. Good luck
  • Elchert's avatar
    Elchert
    Guide
    Aug 05, 2022
    Though from what I understood I was going to receive an orbi, but another Cax80 unit arrived so hopefully the same thing doesn't happen.
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Aug 05, 2022

      After you get the CAX80  setup and connected, please post a copy and paste of the modems connection status page.

      Elchert wrote:
      Though from what I understood I was going to receive an orbi, but another Cax80 unit arrived so hopefully the same thing doesn't happen.