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Forum Discussion
CAX80 Uploading Issues
This is our 2nd Nighthawk CAX80 … just replaced it yesterday. We are still having the same issues as before. Comcast has been out to check wiring and it’s all good. I have a main channel on smart c...
How do you have the Basic and Advanced WiFi Settings configured on the modem?
Is Smart Connect, AX mode and OFDMA enabled?
What channels are being used?
Any Wifi Neighbors near by? If so, how many
Any other wifi broadcast devices near by?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Need the full page bottom portion of the cable connections page please.
I see some wifi issues on the event logs page. One of your devices keeps trying to connect with incorrect security. Be sure all of your devices are connecting correctly to the modems wifi. What is the device with the mac address of d3:ab?
- I saw that too. I’ve gone to every device in the house and checked to make sure it’s connected. They all are so I have no idea what that device is that is having connection issues 🤦🏼
We’re using 2 cell phones and 2 laptops. We have to switch between main channel on smart connect and guest 2.4. Can’t send emails with pics of any size so we have to switch to guest to do it. Websites like go daddy and wyzant we can’t upload pics or videos on main channel either. Have to be on main channel to use multi web camera app but can get booted for no reason.Can you capture the downlink portion of the cable connections page from a web page on a PC? The screen on your mobile devices is too small and not getting all the downlink data we need to see in this section.
I would find each device and match that MAC Address to it.
