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Forum Discussion
CAX80 Will Not Let Me Log In
I have been trying to log into my admin account on my router and it keeps rejecting my log in and asking me to reset my password. I reset the password and get a message it was successful, but when I ...
Have you tried a different pc/browser?
Hav eyou tried factory resetting and reinstalling the router?
Tried a different browser and my iPad. It was working fine in Safari. I have not tried a reset yet. I will try that tomorrow.
Is this with a wired connection or over wireless?
Have you tried using one of those nasty apps?
The CAX80 WiFI Cable Modem Router is a different beast from standard Nighthawk routers.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.I have tried those "nasty apps", Safari and Firefox, all with the same result. It is a wireless connection to my iMac running the latest version of Big Sur. A reset of the Modem has not helped either. I am hesitant to do a hard reset, because out of the box, there were problems with Xfinity that Netgear set up from there end, so I do not want to risk that problem again unless there is no other way. I am connecting fine with the router, but it refuses to accept my password, even if I reset the password.
