NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Fihnakis
Feb 01, 2022Aspirant
CAX80 won't connect to secure site
No matter which device I try to access the site https://securecuonline.com/gcs/Login.aspx with I receive a err_comnection_refused message. I can access the site using my old modem/router. This is the...
FURRYe38
Feb 01, 2022Guru - Experienced User
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status page.
Does this happen with different web browsers?
Is IPv6 enabled or disabled on the modem?
- FihnakisFeb 01, 2022AspirantFirmware is 2.1.3.5 I'll have to post a pic later when I'm home and yes any browser. Edge, chrome even old internet explorer
- FURRYe38Feb 01, 2022Guru - Experienced User
Might try setting different DNS on the Modem under Advanced Tab/Setup/Internet. Try Cloudfare or Quad 9 and see. You'll need to reboot the modem and all devices after making this change.
- FihnakisFeb 01, 2022AspirantI'll try those. I tried Google's 8.8.8.8 and 8.8.4.4