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Forum Discussion
Moocow1980
Dec 04, 2021Apprentice
CAX80 won't work at all on WOW Internet; firmware update ruined it
Here's the deal. I just got in the mail today a replacement from Netgear for my CAX80. (Hindsight says I may not have needed it, but here we are.) I am with WOW Internet as my ISP in Columbus, O...
Moocow1980
Dec 04, 2021Apprentice
I can't check anything on it. How can I check the firmware if I can't even access it and pull info up on my laptop?
I also spent an hour with WOW having it provisioned. It won't receive the incoming Internet signal. They can send the refresh signal, and it refreshes, but no Internet.
All wiring and such has been redone from the cable hub outside, into my house, and into whatever I use the cable for, and it's all A-OK. I was getting the proper Internet speeds when I first got it in September. So none of that was an issue.
I also spent an hour with WOW having it provisioned. It won't receive the incoming Internet signal. They can send the refresh signal, and it refreshes, but no Internet.
All wiring and such has been redone from the cable hub outside, into my house, and into whatever I use the cable for, and it's all A-OK. I was getting the proper Internet speeds when I first got it in September. So none of that was an issue.
FURRYe38
Dec 04, 2021Guru - Experienced User
Can you access 192.168.1.1 or 192.168.100.1 in a browser?
- Moocow1980Dec 04, 2021ApprenticeNo.
- FURRYe38Dec 04, 2021Guru - Experienced User
Press the reset button for 10 seconds then release. Keep a wired PC connected to Port#4...
Try accessing the addresses again...
What are the front LEDs showing?
- Moocow1980Dec 04, 2021ApprenticeEthernet cable in Port 4, and connected to my PC.
Held in reset for 10 seconds.
The lights on my PC are Power, Download, Upload, the globe, the 2.4G, the 5G, and the No. 4 representing the fourth Ethernet port. The lights are solid, except for the No. 4, which flickers for I presume activity.
The 192 addresses said they took too long to respond.