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Forum Discussion
carson_adkins
Jul 09, 2020Apprentice
cax80 xfinity slow speeds netgear needs to fix this
another cax80 not getting full speed from xfinity there is a problem here just had a guy out to check the wires from xfinity and everything is great and tried to talk to xfinity and they sent signals...
plemans
Jul 09, 2020Guru - Experienced User
It looks like you're testing over wireless.
What speeds do you get over a wired device? That's the key as many factors influence wireless and can reduce speeds.
And have you tried other test servers? Speedtest.net doesn't always saturate gigabit. Try speedtest.xfinity.com
I've got the CAX80 and can pull 1000-1150mbps over the 2.5gig port.
- carson_adkinsJul 09, 2020Apprenticeit's not the wifi the speeds I'm getting is 125Mbps the internal speed tester says 450Mbps when I pay for 1gig but I use wifi 6 on my Samsung s10 with the provided router from Xfinity and pull 800mbps they came out and said nothing is wrong with the wiring so it has to be Netgears problem with the software I use Xfinity speed tester and it says 125 Mbps so it's not Xfinity when their service works just fine over wireless with their router either it's how Netgear sets up their cable settings don't work with Comcast when it says it works with Comcast gig service
- plemansJul 09, 2020Guru - Experienced User
carson_adkins wrote:
it's not the wifi the speeds I'm getting is 125Mbps the internal speed tester says 450Mbps when I pay for 1gig but I use wifi 6 on my Samsung s10 with the provided router from Xfinity and pull 800mbps they came out and said nothing is wrong with the wiring so it has to be Netgears problem with the software I use Xfinity speed tester and it says 125 Mbps so it's not Xfinity when their service works just fine over wireless with their router either it's how Netgear sets up their cable settings don't work with Comcast when it says it works with Comcast gig service1. The built in speed test app rarely maxes out speeds. It uses speedtest and regularly chooses servers that are close but don't max out speeds. Its an issue netgear is aware of.
2. What devices is getting 125mbps? Is it on 2.4ghz or 5ghz?
3. Your samsung s10 is getting 800mbps over wireless? that's pretty impressive for wireless.
4. Do you have a hardwired device to test with? And what device is it? again, that's the key because wireless won't max it out and the built in testing isn't going to either.
5. Yes I do have xfinity. I can max out the gigabit link at 940(ish)mbps and my 2.5/5/10gbps link will max out 1150mbps. Thats on xfinity's speedtest site. And it does work fine with comcast.
- carson_adkinsJul 09, 2020Apprenticeif you look at the included pictures I posted from Xfinity on my s10 I can pull 800mbps and no I don't have a laptop that can plug into the cax80. but with WiFi 6 you can almost pull gigabit on it but this the cax80 it says it's wifi 6 but it can't even do 100mbps my Xbox on it can pull 500mbps but that's because it's limited I will buy a ethernet adapter to see but it doesn't seem like that's the issue the tech support people said that it should be pulling the full gig to the routers interface for the speed test
- carson_adkinsJul 09, 2020Apprenticedo you have Xfinity because everyone that got this that I see from Xfinity says that it has problems?