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Forum Discussion
cax80 xfinity slow speeds netgear needs to fix this
another cax80 not getting full speed from xfinity there is a problem here just had a guy out to check the wires from xfinity and everything is great and tried to talk to xfinity and they sent signals...
but also it's not just about hardwired speeds I get it matters but my Xfinity one that I got from them with the same wifi 6 does 800mbps on my s10 I'm trying to figure out from people what their frequencies are from the internal modem cable connection
Whats the point of troubleshooting your wireless speeds if the modem isn't getting full speeds? That's what we're trying to determine.
I get that your xfinity modem got 800mbps. But if it (cax80) wasn't provisioned properly or isn't linking properly we need to determine that first. Thats where your hardwired testing comes in.
Or call customer service. The cax80 is new so it has to be within the 90days of free support from netgear.
click "mynetgear" at the top. Register an account and then the device. From there you can contact support.
- I get that I understand I talked to Netgear before for like 2 days they said that it's Comcast I called them they activated the new one I got from Netgear and it did the same as the first one I got and I'm waiting on a ethernet adapter to test because I haven't built my new PC yet so I'm using a laptop to test tomorrow
- Did you ever get this fixed I’m having this problem?
I am having same slow speed issue ping is 80 speed is 130Mbps download.
Xfinity caome out checked all the connections. I updated frm ware and made changes in advanced setting working with technical support at netgear. Not happy with technical support claims speed would come up after 24 hours. What does the stat of the ionisphere affect the updates??? I call BS.
I Put my CAX80 online as router today. I'm seeing good download speed on the wire.
I'll check this over the weekend.
- After a long time and replacing the CAX80 with tech support, I finally gave up and went and bought an eero 6 Pro. I setup the CAX80 in modem mode by just turning the router part off, hooked up the eero to the 2.5Gbps port (matter of preference, if eero doesn’t support over 1G, any port should be fine).
End result, all problems of slow and intermittent connections disappeared.
The eero limits my service to 1G, yes; but I rather have 1G fast and stable with eero, than 1.2G or more with the Nighthawk all buggy and unreliable. - I agree. Hence my disappointment with the product. I wish I knew the cax was so unreliable, I would have bought the CM and paired it with the eero since the beginning.
