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Forum Discussion
carson_adkins
Jul 09, 2020Apprentice
cax80 xfinity slow speeds netgear needs to fix this
another cax80 not getting full speed from xfinity there is a problem here just had a guy out to check the wires from xfinity and everything is great and tried to talk to xfinity and they sent signals...
IPAS_ALL_DAY
Feb 10, 2021Aspirant
I have this same problem. Xfinity says everything is fine on their end. I have a hardwired pc that is only getting 200-300 mbps when I have gigabyte internet. I've owned several netgear router/modems, and I swear they all have issues. I'm going to return this cax80 if this doesn't get figured out fast. . .
- FURRYe38Feb 10, 2021Guru - Experienced User
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
IPAS_ALL_DAY wrote:I have this same problem. Xfinity says everything is fine on their end. I have a hardwired pc that is only getting 200-300 mbps when I have gigabyte internet. I've owned several netgear router/modems, and I swear they all have issues. I'm going to return this cax80 if this doesn't get figured out fast. . .