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Forum Discussion
carson_adkins
Jul 09, 2020Apprentice
cax80 xfinity slow speeds netgear needs to fix this
another cax80 not getting full speed from xfinity there is a problem here just had a guy out to check the wires from xfinity and everything is great and tried to talk to xfinity and they sent signals...
DanQCR
Aug 05, 2021Star
You're lucky to get 700+. I barely get 400+ when my ISP plan is 1200Mbps.
Any luck fixing this?
FURRYe38
Aug 05, 2021Guru - Experienced User
What Firmware version is currently loaded?
How are you speed testing? Wired or wireless?
What devices are you using to speed test with?
DanQCR wrote:You're lucky to get 700+. I barely get 400+ when my ISP plan is 1200Mbps.
Any luck fixing this?
- DanQCRAug 05, 2021Star
Thanks for your reply.
My firmware is the latest 2.1.2.6. I'm testing wireless on 5GHz with my iPhone 12 Pro standing right in front of the router.
My concerned is this.....I used to own an eero Pro router that has also a built-in speedtest, and I was getting normal 940-950Mbps, being that the eero Pro max speed is 1Gbps. I bought this CAX80 because it can handle more than 1Gbps speeds, since I have a 1200Mbps plan with Xfinity, and I figured in the future will be able to support even faster speeds.
When I made the switch I found nothing but problems, at first the app was'nt able to connect or it will be very slow, so I had to do 2 factory resets to finally get it to work ok. But the speeds are still not going over 400Mbps.
In conclusion, when I test with other routers I get much faster speeds (almost double) using the same devices and under same conditions compared to when I test with this CAX80 device.
Thanks for your help.
- FURRYe38Aug 05, 2021Guru - Experienced User
What connection rates are you seeing on the iphone. Install WiFi sweetspots on the phone and check.
Is Smart Connect and "Enable WMM" enabled on the CAX?
iPhone being I believe a 2x2 MIMO based configuration, will not see more than 1000Mpbs. Even on AX modes from what I was told.