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PEACHYGA's avatar
PEACHYGA
Aspirant
Nov 17, 2022
Solved

CAX80

Hello, just need a question answered.  I purchased a Nighthawk CAX80 in January 2022.  How do I confirm it’s Docsis 3.1 ready? I don’t have the box or a manual from my original purchase.  My cable pr...
  • Kitsap's avatar
    Kitsap
    Nov 17, 2022
    PEACHYGA wrote:

    Hello, just need a question answered.  I purchased a Nighthawk CAX80 in January 2022.  How do I confirm it’s Docsis 3.1 ready? I don’t have the box or a manual from my original purchase.  My cable provider just advised they’ve upgraded and want to make sure I don’t have to spend more $$$.  Thanks in advance.

    At the top of this page, click on DOWNLOADS, feed in your model number CAX80 and it will take you to a page where you can download pdf versions of the data sheet and user manual.  The data sheet indicates the CAX80 has a built in DOCSIS 3.1 cable modem.

PEACHYGA's avatar
PEACHYGA
Aspirant
Nov 19, 2022

Tried logging into Modem webpage.  The only thing it will let me do is reset the password.  I reset the PW correctly and it takes me right back to the PW reset screen.  I have a service call with Mediacom on Wednesday.  I'm out of time/patience today.  THANK YOU SO MUCH for taking time out of your day to try and help!  Greatly appreciated!!!

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 19, 2022

Be sure to clear out all browser caches. Close the browser then re-open the browser then try again.

Try a different browser. 

Walk thru the reset PW recovery option as well and see if this will get the PW reset and you logged in.