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Forum Discussion
SuBiE
Feb 27, 2024Aspirant
CAX80
Anyone else have an issue with the reset button not resetting the router? I have tried the 30-30-30 method, and it doesn't work. Is there a way to achieve a reflash of the firmware by PC through othe...
- Mar 05, 2024
The 30-30-30 reset should recover to the setup wizard that would be seen at 192.168.1.1. If this fails, then best option would be to contact NG support and see what the RMA options are for you.
Kitsap
Feb 27, 2024Master
SuBiE wrote:Anyone else have an issue with the reset button not resetting the router? I have tried the 30-30-30 method, and it doesn't work. Is there a way to achieve a reflash of the firmware by PC through other methods? Thanks!
Your CAX80 has separate firmware for the modem section and for the router section. The Modem firmware can be refreshed only through your ISP. The router side firmware can be updated by the end user.
Go to the downloads section at the top of this page, enter your model number CAX80 and it will take you to a page where you can download the most recent firmware as well as the user manual.
Experienced users prefer to manually update the firmware via a computer connected to the router. For details on this process, here is a link: https://kb.netgear.com/000061836/How-do-I-update-the-firmware-on-my-CAX-series-cable-modem-router-or-CBR-series-cable-Orbi-router
Strongly recommend you avoid the Nighthawk mobile application for this task.
If you need to do a firmware default reset on the device, sometimes it takes a couple of passes to get it to take. i.e. reset using the recessed button on the back more than one time. You will have to reconfigure the router section from scratch. Again, avoid the mobile application.
michaelkenward
Feb 27, 2024Guru - Experienced User
Kitsap wrote:
If you need to do a firmware default reset on the device, sometimes it takes a couple of passes to get it to take. i.e. reset using the recessed button on the back more than one time.
Adding to this, if you can use a web browser and the graphical user interface (GUI) to get into the controls, there is also an on-board "reset" option that does not need the "button" press.
- Advanced
- Administration
- Backup Settings
- Erase
While you are in there, why not create a backup, just in case you want to revert to the old settings?