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Forum Discussion
SuBiE
Feb 27, 2024Aspirant
CAX80
Anyone else have an issue with the reset button not resetting the router? I have tried the 30-30-30 method, and it doesn't work. Is there a way to achieve a reflash of the firmware by PC through othe...
- Mar 05, 2024
The 30-30-30 reset should recover to the setup wizard that would be seen at 192.168.1.1. If this fails, then best option would be to contact NG support and see what the RMA options are for you.
SuBiE
Mar 05, 2024Aspirant
I have tried to reset multiple times. I am unable to access the webpage for some reason. I had access control on and when I went to reset the router (Wanted to start over with what I had configured and whatnot) It seems like it kept the settings but I am not able to access the page on the browser. I was hoping for a method to reflash the router by PC with tftp to hopefully fix this issue. Thanks!
FURRYe38
Mar 05, 2024Guru - Experienced User
If a 30-30-30 reset doesn't get you back into the modems web page at 192.168.1.1 then you'll need to make contact with NG support. There is no TFTP method that is supported on gateway modems that I know of.
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
Then clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".