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Forum Discussion
KeepOnKeepinOn
Dec 12, 2021Aspirant
CBK752 and Macbook Air/Monterey not connecting to internet
The competing model/description numbers give me a headache. I have the Orbi Model CBK752, which seems to mean Orbi Router CBR750 + a satellite (RBS750). The Problem Brand new Macbook Air running...
- Dec 17, 2021
Ok so while I was on hold with ATT, I was able to setup my CBR750 in AP mode behind my CAX80.
I was just now able to get my Mac Book Pro with OSX 12.1 beta 4 connected to the CBR.
Firmware Version
V3.2.16.9_1.4.7I guess I can try updating to v4. :smileyfrustrated:
I presume there maybe is odd issue with your Mac Book Air, OSX and the CBR750. You can tell Apple that my MBP works.
Hopefully maybe they can help.
Log in to your NG account and open a case here:
https://www.netgear.com/support/#
Other options as well maybe here:
https://my.netgear.com/support/contact.aspx
KeepOnKeepinOn
Dec 17, 2021Aspirant
Thanks for the info Michael. I've posted in that community/forum/area.
Now the Mac says it's connected to the WiFi. The Orbi app and the online interface list both recognized the device. Still...no internet connect. Good times.
FURRYe38
Dec 17, 2021Guru - Experienced User
Is this the only device having problems connecting to the CBR?
I Presume you have turned OFF the RBS to ensure the mac connects to the CBR only?
- KeepOnKeepinOnDec 17, 2021Aspirant
Yes. Orbi works like a champ with everything else. And the Macbook will connect via other networks. Furry - what's RBS?
- FURRYe38Dec 17, 2021Guru - Experienced User
Sattelite
I have a CBR750 and I suppose I can hook it up in a faux AP mode configuration to see if my Mac Book Pro with Monterey beta will connect. It does connect to my RBR750 and RBS750 ok. The Mac Book is a 2018 model.
Seems like something between the CBR and Air isn't working right
- FURRYe38Dec 17, 2021Guru - Experienced User
I would open up a support ticket on this with NG and let them know what your having problems with.
I try and see if I can test my CBR out, not sure if I can tonight or if it will result in anything...
Been online with ATT phone support for an hour now regarding my cell phone Oy vay. :smileyfrustrated: