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Forum Discussion
gdash
Apr 13, 2016Aspirant
CG3000Dv2 wrong time, NTP missing in GUI
Hi There, Recently my CG3000Dv2 router firmware upgraded. Comcast is my ISP. Now I have intermittent issues. While chekcing the modem time shows 1 hour lag behind the network time. The last firmw...
TheEther
Apr 13, 2016Guru
Those log messages have nothing to do with NTP. Instead, they are related to the Internet connection coming through your coax cable. You may want to contact Comcast and ask them to check the line.
gdash
Apr 13, 2016Aspirant
It is certainly related to NTP. And why the modem/router cant sync up with the Network time? Its always 1 hour behind the correct time.
- TheEtherApr 13, 2016Guru
Those log messages are most certainly not related to NTP. They concern DOCSIS link management. See Section 7 (page 159) of the DOCSIS specification (link) which talks about timing and synchronization of the MAC protocol for a cable network.
As to why the modem/router doesn't have the correct time, did you set the time zone?
- gdashApr 13, 2016Aspirant
Thanks for your replay. an you guide me, how to set the time zone ? I dont see any option to set timezone.
- TheEtherApr 13, 2016Guru
Unfortunately, I don't see a setting for it, either. You could try performing a factory reset. Sometimes, a firmware update is incompatible with the configuration settings of the previous version. The reset may restore the NTP settings.